In order to receive support from our live chat team, you’ll be required to provide them with your unique security PIN number to indentify you as our customer. If you’re having an issue locating your PIN, please follow these steps:

1. Login to your client area.

2. Click on the “Live Support Pin” button.

3. After that, click on “Generate a Security Pin”

4. Your 5 digit support PIN will be shown on the following page.

5. Copy and paste the provided PIN to your live chat representative for verification.

 

As always, our helpdesk team can be contacted 24/7 via Live chat or Ticket system, to help you in any problem you will encounter.