The title says it all and we could just end it here. But as we like to keep things transparent, we’ll be going through all the changes we have made to our reseller hosting plans. Well, maybe a few of them will slip our mind and you’ll probably see all the benefits in WHM, once you’re settled in. Don’t worry, we still have our 30 days money back guarantee (yeah, like you’re ever going to want your money back!).
To start things off, we’ll let you know that all of our servers have been updated. And we’re constantly doing that. You can be sure that your websites are in good hands and we’re taking care of your clients like they were our own business. Because they are!
We have been running daily backups on our reseller servers and that’s something that is never going to change. We found that our clients need backups and we’re doing that for them. It can be anything from a plugin update that you didn’t notice was causing issues, to a file that was changed and you had no idea it was affecting how your website functions or as simple as a file being replaced – which didn’t need to be. Don’t worry, you have control over your backups for each cPanel account, under the JetBackup plugin. From there you can restore files or even database from any day you need to. So don’t be afraid to experiment with your website, we’ve got this covered for you and your clients!
Were you facing issues with malware being injected intro your client’s websites? You can forget about that, too! We have BitNinja installed on the server your service is running on. That means all types of malware injections will be denied. We’re working on securing the environment for your clients and we could say we’re doing a good job at it.
If you fear that your clients will get attacked and their website will go down, you should know that BitNinja also does a wonderful job at blocking cyber attacks. It has a multi layered protection, including anti-malware, web application firewall, DoS detection, real time IP reputation and many more. The websites are always prepared for attacks, even before they happen. We could go on about how every protected BitNinja server shares information about recent attacks and uses a common blacklist so that your website will be secure, but we think you got the idea. So we’ll stop here. All you need to know is that your website is protected.
Another useful feature we found you would love is the PHP manager inside every cPanel account. This way, your clients will be able to change their PHP version and limits as they see fit. Or you can do it for them. And if you ask us, we’ll do it for you!
For a Reseller, you will most likely have clients that want to create their website. And most of them are not so tech savvy. For those clients, they will find Softaculous and a Website Builder in their cPanel. Well, actually all of your clients will find those in the cPanel, but only a few will ever use them. These two plugins are a great way of deploying a website, without ever needing to code. They have user-friendly and intuitive interfaces that can be used without any problems. And they are free to use.
We know our customers love having secure websites, especially when they are transferring information on the web. So if our customers love it, so will yours. For that, THCServers.com is offering free SSL Certificates for all the domains that are pointing to our servers. And we’re not talking about self signed. We’re talking about Sectigo 256-bit encryption SSL Certificates. Sectigo has been on the market for some time now (former COMODO) and it’s the largest and one of the longest running commercial Certificate Authority. They have over 20 years of experience and you’ll benefit from their service for free. All of your customers will.
You’ll have WHM access. You will be able to create your own hosting packages with the resources you decide. You can add or remove cPanel accounts as you see fit. You can suspend, reactivate or terminate accounts.
Needless to say all our reseller plans are hosted on SSD. No, we mean they are actually hosted on SSD, not like some other providers state.
Last, but surely not least, we’ll provide you 24/7 support like we’ve always had. And if you read reviews of our support, you’ll see that it’s one of the best out there. When your website isn’t working, we don’t just tell you it’s a problem from your end. We investigate and find the issue. Most of the times we’ll even solve it for you. So don’t hesitate in reaching out to us. If there’s a problem, we’ll try to fix it, even if it’s not related to the server (it rarely is, and you know it!).
Comparing old Reseller plans with the new plans
To start off, you should know (if you don’t by now) that the resources allocated for the Reseller plans are per individual cPanel. And all the new plans have the same resources. The only thing that differentiates the plans are the total disk space, bandwidth and the number of cPanel accounts. And you have unlimited hosted domains on all the new plans. That means you can host as many domains as you can under a single cPanel account.
And while we formerly had only 3 reseller plans, we’ve now grown to 4. That’s because we’ve had feedback from our customers requesting higher resources and a larger number of cPanel accounts to be accommodated. And we’ve done just that.
Old Start-Up plan vs. new Start-Up plan
Our old Start-Up plan was a bit low on resources. It was designed for customers that were just starting off their business. To be fair, it still is designed for beginner Resellers, but the resources now are higher than on the old plan. This means that your customers will benefit from the same resources as all the other Reseller plans. They will function under optimal conditions, so that you won’t have to constantly answer calls about how their websites are running.
The new plan can accommodate up to 10 individual cPanel accounts. You’ll also have a total of 1000GB worth of bandwidth which should very much suffice. Under each cPanel account, you can host as many domains as you want. There is no limit to this on the new Start-Up plan. So, if you decide to host 100 websites under a single cPanel account, you can do that. This can help you save money, if your reseller business is not yet ready to make an upgrade.
For the resources, below you will find the old and the new numbers.
Old Start-Up plan 10GB – CPU 40%, Physical memory 1.5GB, Entry processes 40, Number of processes 60, Disk Speed 1MB/s
New Start-Up plan 10GB – CPU 70%, Physical memory 2GB, Entry processes 50, Number of processes 70, Disk Speed 4MB/s
If you ever need to host more cPanel accounts, you can always do that from your Client Area – Services – Upgrade/Downgrade. You won’t be paying the full amount if you’re going to upgrade, just the difference to cover the pricing by the end of the billing cycle.
Old GoPro plan vs. new Growth plan
The former GoPro plan was low on CPU and Disk Speed. We’ve increased those on the new Growth plan.
You’ve also got 5GB more space, totaling 25GB and a up to 25 cPanel accounts you can create. There’s no limit to the hosted domains. That means you can actually host a larger number of domains in the reseller plan, but you cannot exceed the maximum cPanel accounts, disk space or bandwidth – that’s 2500GB worth of bandwidth.
This is the perfect plan for resellers that already have a small customer database, constantly renewing their services, and are looking to tackle new audiences.
Resource comparison below:
GoPro plan 20GB – CPU 50%, Physical memory 3GB, Entry processes 50, Number of processes 70, Disk Speed 2MB/s
Growth plan 25GB – CPU 70%, Physical memory 2GB, Entry processes 50, Number of processes 70, Disk Speed 4MB/s
Old Giant plan vs. new Expansion plan
While the old Giant plan had the same disk space size, the new Expansion plan is a bit higher in some resources and does offer unlimited hosted domains. With up to 5000GB worth of bandwidth and up to 50 cPanel accounts in WHM, the Expansion plan is fit for businesses that are already mature and continue to bring in new customers.
As all the domains hosted on our servers, your customers will benefit from free SSL Certificates, daily backups and all the perks of being hosted on a THCServer,
For comparison, you can find the old and new resources listed below:
Giant plan 50GB – CPU 60%, Physical memory 4GB, Entry processes 60, Number of processes 100, Disk Speed 2MB/s
Expansion plan 50GB – CPU 70%, Physical memory 2GB, Entry processes 50, Number of processes 70, Disk Speed 4MB/s
The new Giant plan
This plan is something we have come up with for customers that already have a high and stable number of customers. It can host up to 100 individual cPanel accounts, with 100GB worth of disk space and 8000GB bandwidth. It’s that kind of plan that most resellers aspire to. And we can host them now!
As the other accounts, we have kept the unlimited hosted domains option. This is useful if you have multiple clients looking to host several domains. You can fit a customer under one single cPanel account, saving the rest of the cPanel accounts for other customers.
The resources allocated to this plan remain the following: CPU 70%, Physical memory 2GB, Entry processes 50, Number of processes 70, Disk Speed 4MB/s
And if you’re wondering if you can upgrade to a higher plan, unfortunately the answer is no. But, you can always purchase an additional reseller account, or, even a dedicated server.